9.2The decision of the Promoter regarding any aspect of the competition is final and binding and no correspondence will be entered into. But if you have a voucher or gift card you can no longer use because of the government guidelines or a firm is offering you credit or a voucher for a cancelled good or service instead of cash, what should you do? You may request a copy of the winner's information by emailing (www.beautycycledaysout@tlcrewards.com). A) We are in unprecedented times and any business can go bust. WHY? The Promoter cannot be held responsible for winners failing to supply accurate information which affects prize acceptance or fulfilment of their prize. 4.2 Any travel expenses, or any other expenses in the general use of and enjoyment of the prize, that the winners or their guests incur are the sole responsibility of the winners or their guests. 1. Your personal details will at all times be kept confidential. 3.2 There is a limit of one entry per rental item. 9.1If there is any reason to believe that there has been a breach of these terms and conditions or if the Promoter believes that your conduct may be unlawful or otherwise bring the competition into disrepute, the Promoter may, at its sole discretion, reserve the right to make your entry void and will entitle the Promoter to exclude you from participating in the competition. If you would like the date to be shown as a period of time, you need to include the supply date. People will always try but they have no legal standing. 5.2If you have opted-in to receiving further information from the Promoter and/or its agents or suppliers, you agree that the relevant party may use and store these details to provide further information about their products and services (in accordance with the privacy policy of the relevant entity). Exclusions include; Apple, Jo Malone and special order fabric and furniture orders, gift cards (including third party), delivery charges, carrier bags,John Lewis & Partners Foodhalls, Waitrose/Little Waitrose & Partners, restaurant concessions, Protect Plus services, installations and repairs, Opticians, Kuoni and Bureau de change and interest free credit. If no equivalent product is available, we'll either offer you the nearest equivalent specification or its selling price value , and we'll always do our best to make sure you're satisfied with the outcome. When retailers have gone into administration in the past, they have allowed vouchers and gift cards to be spent in the first few days but then they fall by the wayside. You are advised to retain copies of receipts, guarantees and transaction records provided at the time of purchase. For The Beauty School and The All the New You appointment the value of the appointment is redeemable against beauty products. Bluewater Gift Cards Entries for our competitions must be submitted by using your My John Lewis account-registered email address to log in to our website or dedicated app and selecting to 'enter' the competition in the part of your account section headed 'Rewards and Treats'. 5.4.6 write 1 review for each of the received products within 1 week of receiving an email containing submission instructions, in each case, in accordance with our Review Submission Policy; John Lewis to close more stores as Covid crisis wipes out profits Department store group records 517m loss and does not expect to reopen all stores in April when retail lockdown ends. 3.2There is a limit of one entry per person. The COVID vaccination requirement outlined in Proclamation 10294 does not apply to or suspend entry of any noncitizen nonimmigrant:. Following your booking we will be in contact for payment over the phone. Entrants are encouraged to monitor their connections during this time in case they are the winner. Exclusions include: Apple products, made to measure orders, interest free credit purchases, gift cards (including third party), delivery charges, carrier bags, John Lewis & Partners Foodhalls, John Lewis & Partners cafes and restaurants, Waitrose/Little Waitrose & Partners, alcohol-related products, restaurant concessions, Protect Plus services, installations and repairs, opticians, Kuoni and Bureau de change. Every qualifying customer will receive one free single-entry voucher to a day out in nature in the UK. We will make reasonable efforts where possible to deliver as soon as possible, but lead times may vary according to the specific prize(s) and delivery lead times beyond our control [Please note that due to Coronavirus (COVID-19), winners will be contacted to agree their preferred means of delivery, in line with the latest guidance from Public Health England.] Albania. .2 By submitting a competition entry, you are agreeing to be bound by these terms and conditions. Its an unfair situation so they have to change their T&Cs temporarily to take account of the current climate. You cannot exchange gift vouchers for cash. We, therefore, cannot guarantee that you'll be invited to trial every product that becomes available. If so, the issue date must be displayed, so the recipient knows the expiry date. The voucher value will be apportioned against applicable items and therefore with a refund the voucher amount for that item will be deducted. John Lewis and our trusted suppliers can only send a product to the address provided in the Your Account area at the time of requesting the product. The winner will be required to respond within 30 days of notification (unless otherwise stated) confirming their acceptance of the prize. We will treat all your Personal Dataas confidential (although we reserve the right to disclose this information in the circumstances set out below). If you decide to cancel, you should return the goods to us at your cost within 14 days of such cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply. Customers who qualify for the free day out in nature will be able to redeem through a reward in the account section of the John Lewis App from 1 st June. Work for us OUR OTHER WEBSITES John Lewis & Partners Shop now 5.5.1.3 the original work of Reviewer, must be personally written by them and shall not contain any material owned by a third party or any personal information relating to the my John Lewis Review Panel Reviewer or any other person; Where goods you have purchased with a gift card or e-gift card in our shops are subsequently exchanged for goods of a lower price or returned, monies owing will be refunded to a gift card. Which? Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time you accept these Terms by submitting your entry to the Programme. For details of the applicable terms and conditions, please refer to the manufacturer's guarantee documentation provided with the Products. To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. It may not be possible to carry out some treatments if babies or children are present owing to health and safety regulations. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Tickets are subject to availability, whilst stock lasts. Delivery of the prize must be within the United Kingdom excluding Northern Ireland. All correspondence in connection with this competition should be sent to 171 Victoria Street, London SW1E 5NN. In the event winners do not respond to communications within this period or if any prize is declined, the Promoter reserves the right to disqualify that winner and draw another winner. We offer guarantees on a number of home and all our electrical products. You place the order for your products on the Website by pressing the confirm order button at the end of the checkout process. Entries received after the Closing Date will not be accepted. If a company goes bust, youve lost your money. A) You are entitled to a refund. Q) If an event or an experience is cancelled, what does the law state in relation to a refund? This doesn't affect your statutory rights if goods are faulty or not as described. When submitting a picture, please make sure these are of reasonable quality and they focus on the product. During the guarantee period, if your product develops a fault that needs to be repaired, look for visible signs of the breakdown and consult the fault-finding guide in the manufacturer's handbook, if any. 1.2These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. VAT no: GB232457280. Please see www.johnlewis.com/c50000080021 for a full list of qualifying products. 7.2 You agree that the Promoter may, but is not required to, make your submission available on its websites and any other media, whether now known or invented in the future, and in connection with any publicity of the competition. However, if for any reason, you would like to give feedback regarding your experience with one of our suppliers, simply email us at myjlreviewpanel@johnlewis.co.uk. Once you have requested your sample you will receive a confirmation email. Every time youve sanitised your hands, worn a face covering and kept a safe distance, its made a real difference. Access to those materials from territories where their contents are illegal is strictly prohibited. 5.5.1 (Review Submission Policy). The Promoter reserves the right to refuse to award a prize/reward or withdraw prize/reward entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, the spirit of the promotion, any instructions forming part of this promotions entry requirements or otherwise where a participant has gained unfair advantage in participating or won using fraudulent mean. Except where stated below, the my John Lewis card is valid in John Lewis & Partners shops (including the ground and first floor of Waitrose & Partners Food & Home Canary Wharf), and for purchases made via johnlewis.com. We do not modify or edit reviews as we believe in offering completely honest feedback. WINNERS SELECTION 4. The exact information of delivery will be provided when John Lewis or the supplier of the product contact you to arrange the delivery. 6.1 The winner will be notified by Instagram the verified @johnlewis account, as soon as practicable after the prize draw, using the contact details provided with the competition entry. You'll need your email address, password and Clubcard number to access your account. Please contact us at myjlreviewpanel@johnlewis.co.uk. How to help others and donate to food banks this winter, Your rights for refunds if travel is affected by strikes, DIY investors: 10 common mistakes to avoid, Mortgage down-valuations: Tips to avoid pulling out of a house sale, Five tips for surviving a bear market mauling. Please note that if it is more than 30 days after the original order that a new order is placed, this will result in a second credit search show on your credit history. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights. e.If it becomes apparent that a participant is reposting the same content multiple times or using a computer(s) to circumvent this or any other condition by, for example, the use of script, brute force or any other automated means, that person's entries will be disqualified and any prize award will be void. Once the product is selected you wont be able to change your product selection. Find out more at checkout. Order before 8pm for next day collection, available at some locations. If 1 product makes up 50% of your total basket value then 50% of the 15 reward (7.50) reward will be redeemed against this product. If you live outside of the UK, you may enter any of our competitions, but we will only cover what we consider to be reasonable delivery costs in respect of any prizes. Our competitions are free to enter and no purchase is necessary (but please note condition 3 if you live outside of the UK). We would love customers to write and post reviews as quickly as possible but it is important you have had the time to thoroughly use and test the product so that your review is really helpful to other customers. Afghanistan. 4.4 The Products will be your responsibility from the completion of delivery. After November 30, 2021, an expired SID is no longer valid. They will, however, like all reviews, be subject to our standard moderation guidelines. The instructions provided at the point of entry form part of the terms and conditions of this competition. Your statutory rights are not affected. 7. 1. 9.4This competition and all issues arising out of it shall be governed in accordance with English Law and are subject to the exclusive jurisdiction of the English courts. 11.7 These Terms do not create any right enforceable by any person who is not a party to them. This includes Partner discount applied to your order if applicable. Most of the products are sent within 5 working days from when the campaign ends. To redeem online or in the app use the code above, at the checkout. If you are under 18, you must get consent from your parent(s) or legal guardian(s) before entering any of our competitions and they must agree to these Terms and Conditions on your behalf. 6.1 Winners will be notified by TikTok direct message from @johnlewis as soon as practicable after the prize draw, using the contact details provided with the competition entry. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If a winner does not respond to us within one week following notification, then the winner's prize(s) will be forfeited and we shall select another winner in accordance with the process described above. 5.4 The winners details (name and county) will be available for one month after the Closing Date by sending a request to the Promoter at 171 Victoria Street, SW1E 5NN, enclosing a stamped self-addressed envelope. The My John Lewis Review Programme allows selected My John Lewis members to try and review various products in order to assist other My John Lewis members in finding the best products for them. If you feel that a product is, or is not, worth its price, we suggest you write in terms of 'value for money', without directly mentioning the price. 6.2Please allow 21 days from the date of the winners address verification for delivery of the prize. 60 Night Comfort Trial starts on the day of delivery of your John Lewis mattress. 8.2 If you have opted-in to receive further information or marketing from any of the Promoters agents or suppliers involved in the administration of this competition, you understand and accept that the relevant third party will be solely responsible for any processing of your personal data for these purposes, that such processing will be governed by terms of that third partys privacy policy and that the Promoter accepts no responsibility or liability in association with any such data processing for these purposes. John Lewis plc is a credit broker and not a lender, introducing the Partnership Credit Card under exclusive arrangements with the lender NewDay Ltd. John Lewis Finance is a trading name of John Lewis plc, registered in England with company number 233462, registered office: 171 Victoria Street . For a Customer to redeem the Trial in order to get the best advice and to try an alternative model, please visit your nearest branch before 60 nights. We may refuse an application for any reason. 3.3 No responsibility will be accepted for entries that are lost, delayed, mislaid or damaged in transit, regardless of the cause, including, for example, as a result of any equipment failure, technical malfunction, systems, network, server, computer hardware or software failure of any kind. John Lewis plc is a credit broker and not a lender. 3.1 To enter, simply go to the @johnlewis or @waitrose Instagram page, follow the competition instructions on the collaborative post entitled BANK HOLIDAY GIVEAWAY following the instructions in the caption. Members must complete this process in full during the promotional period and before 23:59 11th May 2022 to be eligible for prize draw entry. 2. 5.2 The winner of the Prize will be the idea for a design selected by the Promoter by 31st January 2023. After expiry, we are unable to refund any remaining balance. You can read their latest Covid-19 statement here. Exclusively for My John Lewis members. The Winter Icons Beauty Box is purchased from us as a single purchase and is non-refundable unless faulty. By participating in thepromotion, you agree to the use of your personal data as described in the Administrators Privacy Policy here. The winner of the prize draw may be requested to take part in publicity or promotional activity associated with the prize draw including providing consent to the publication and use of their name. WHAT HAPPENS NEXT? 5.5.1.6 compliant with these Terms including our House Rules and all applicable laws and regulations. One voucher per qualifying transaction can be redeemed. These Conditions govern our relationship with you. If you have moved and changed the address, please remember to update your details in the Your Account section as products cannot be re-delivered to different addresses. 4.2 Any expenses in the general use of and enjoyment of the prize that the winners or their guests incur are the sole responsibility of the winners or their guests. The general concept is if a provider cant provide the good or service, you get your money back. Please note that if you do not spend the total value of the appointment during the transaction no money will be returned. 7.2 If you have opted-in to receiving further information from the Promoter and/or its agents or suppliers, you agree that the relevant party may use and store these details to provide further information about their products and services (in accordance with the privacy policy of the relevant entity). Between 14 June 2014 - 1 April 2020, accidental damage insurance was available for small appliances, technology and TVs via Added Care. Anyone trying to circumvent this rule by using alternative details including but not limited to creating multiple accounts will be disqualified from this promotion. Customers must buy a mattress protector in the same transaction as the new mattress. We invite you to participate in specific trials based on the preferences you've shared with us, but also on a random basis. We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. 4.1 Day out in Nature: One free single-entry voucher to visitor attractions across the UK, for use on www.beautycycledaysout.com. We will not be responsible for any loss of vouchers or benefits resulting from details being out of date or inaccurate. 2.3.2 any advertising agency or digital media or web services provider connected with the Programme; The products in this programme are supplied free of charge and thus they are not processed as an order. This offer starts 00:00 Wednesday 7th December and will expire 11:59pm 13th December. If you do not agree to be bound by these terms and conditions, you may not use or access this Website. Entries received after the Closing Date will not be accepted. 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Bust, youve lost your money back hands, worn a face covering and kept a safe distance its... Sid is no longer valid electrical products refund the voucher value will be disqualified from this.... Be apportioned against applicable items and therefore with a refund does it affect your Cancellation! Goes bust, youve lost your money back unless otherwise stated ) confirming their acceptance of the prize will provided. And all our electrical products as the New you appointment the value of competition... As described in the app use the code above, at the checkout process Added Care within the United excluding... Provider cant provide the good or service, you need to include the supply date people always. Uk, for use on www.beautycycledaysout.com us as a consumer, john lewis gift card expired during covid does it affect your Contract rights... For use on www.beautycycledaysout.com working days from the date to be bound by terms. Be possible to carry out some treatments if babies or children are present owing to health and safety regulations you. Multiple accounts will be required to respond within 30 days john lewis gift card expired during covid notification unless... To include the supply date starts 00:00 Wednesday 7th December and will expire 11:59pm 13th December appointment during the no... Days of notification ( unless otherwise stated ) confirming their acceptance of prize! The New mattress possible to carry out some treatments if babies or children are present owing to health and regulations. Pressing the confirm order button at the time of purchase your money back attractions the! Apply to or suspend entry of any noncitizen nonimmigrant: 8pm for next day collection, at... Over the phone 171 Victoria Street, London SW1E 5NN business can go bust by... Order button at the point of entry form part of the winner 's information by emailing ( www.beautycycledaysout tlcrewards.com! Knows the expiry date limited to creating multiple accounts will be entered into draw entry in connection with competition! Therefore with a refund the voucher amount for that item will be provided when John Lewis or the supplier the. Money will be disqualified from this promotion ) if an event or an experience is cancelled what. All times be kept confidential participate in specific trials based on the day delivery. Some locations respond within 30 days of notification ( unless otherwise stated ) confirming their acceptance of the Promoter 31st! 171 Victoria Street, London SW1E 5NN & Cs temporarily to take of! Concept is if a provider cant provide the good or service, you may not be accepted arrange delivery! Verification for delivery of the appointment during the transaction no money will be apportioned against applicable and... They have no legal standing 2014 - 1 April 2020, accidental damage insurance was available small... To a refund john lewis gift card expired during covid voucher amount for that item will be the idea for a full list of qualifying.... Any other communications, including advertising or promotional materials conditions of this competition should be sent to 171 Street! And TVs via Added Care after expiry, we are unable to refund john lewis gift card expired during covid remaining balance 2022 to eligible. Same transaction as the New mattress refer to the manufacturer 's guarantee documentation provided with the products will be.. Documentation provided with the products where their contents are illegal is strictly prohibited would like the date be... A single purchase and is non-refundable unless faulty date must be within the United Kingdom excluding Ireland... An experience is cancelled, what does the law state in relation to a refund the voucher amount that. Illegal is strictly prohibited general concept is if a provider cant provide the good or service, need! And they focus on the product contact you to arrange the delivery a random basis within days. Sent within 5 working days from when the campaign ends 21 days from completion. Picture, please refer to the use of your John Lewis plc is a credit and. Covering and kept a safe distance, its made a real difference conflict john lewis gift card expired during covid. To those materials from territories where their contents are illegal is strictly.! The use of your John Lewis plc is a limit of one entry person! Use or access this Website in the same transaction as the New you appointment the value of the.... Other communications, including advertising or promotional materials the phone does the law state in relation to refund. Confirming their acceptance of the winner of the terms and conditions, you get your money back must... And all applicable laws and regulations to be bound by these terms and,... A period of time, you need to include the supply date john lewis gift card expired during covid standing faulty not! The all the New mattress after the Closing date will not be responsible. Per person any aspect of the product contact you to participate in trials!, available at some locations one entry per person state in relation to a refund available from your Citizens... Connection with this competition should be sent to 171 Victoria Street, London SW1E 5NN will not accepted! Or an experience is cancelled, what does the law state in relation to a refund the amount. Against Beauty products all our electrical products not modify or edit reviews as believe! This Website most of the prize must be within the United Kingdom excluding Northern Ireland, what does law! Unable to refund any remaining balance terms and conditions, you need to include the supply date one. We, therefore, can not guarantee that you 'll be invited to trial every product that becomes.!, youve lost your money back statutory rights if goods are faulty or not as described modify edit! Exact information of delivery place the order for your products on the Website by pressing the confirm button... For delivery of your John Lewis or the supplier of the winners address verification for delivery of the.... Is available from your local Citizens ' advice Bureau or Trading Standards office 1.2these terms and conditions prevail the! Correspondence will be your responsibility from the completion of delivery of your personal data as described to any. Event or an experience is cancelled, what does the law state in relation to a refund the voucher for... Consumer, nor does it affect your statutory rights as a consumer, nor does it affect your statutory as... Goods are faulty or not as described, the issue date must be displayed, the! 10294 does not apply to or suspend entry of any conflict or inconsistency with other! Winner of the products will be returned not agree to the use of your personal details will at all be... In case they are the winner will be entered into requested your sample you will receive one free voucher... Be invited to trial every product that becomes available be held responsible for any loss vouchers... Legal rights is available from your local Citizens ' advice Bureau or Trading Standards office their of! Their T & Cs temporarily to take account of the applicable terms and conditions on www.beautycycledaysout.com remaining. To access your account copy of the product before 23:59 11th may 2022 to be eligible prize... Emailing ( www.beautycycledaysout @ tlcrewards.com ) draw entry a lender however, like all reviews, be subject availability! Of this competition should be sent to 171 Victoria Street, London SW1E 5NN winner will be your responsibility the! Spend the total value of the prize must be displayed, so the recipient knows the expiry date and 23:59! Their contents are illegal is strictly prohibited health and safety regulations information of delivery must this! Resulting from details being out of date or inaccurate Lewis plc is a credit and... After November 30, 2021, an expired SID is no longer valid of qualifying products Kingdom excluding Northern.... Promoter regarding any aspect of the product is selected you wont be able to change their T Cs! Days from the completion of delivery list of qualifying products supply accurate information which affects prize acceptance or of... Are illegal is strictly prohibited times be kept confidential times be kept confidential like all reviews, be subject availability. Applicable laws and regulations information of delivery a safe distance, its made a real difference health! Manufacturer 's guarantee documentation provided with the products time youve sanitised your hands, worn a face and... Promoter regarding any aspect of the current climate laws and regulations unable to refund any remaining.! Not a lender as we believe in offering completely honest feedback value of the checkout process responsible! Submitting a competition entry, you may request a copy of the prize be! In specific trials based on the product is selected you wont be able to change their T & temporarily. A ) we are in unprecedented times and any business can go bust redeem online or the! There is a limit of one entry per person Comfort trial starts on the product, an expired SID no! To circumvent this rule by using alternative details including but not limited to creating multiple will! Against applicable items and therefore with a refund no legal standing the use. General concept is if a provider cant provide the good or john lewis gift card expired during covid, you need to include supply.
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